How to raise a Case to HP

Steps to add SAID(Support Agreement ID):
1. Open this link https://support.openview.hp.com/entitlement/contracts
2. Enter your HP Passport username and password (if you don’t have one, Kindly register a new user)
3. Add this SAIDs “10123456740” at bottom of the page.

Once you have added the contract to your profile, you can open a support case. Kindly follow these steps to open a support case:

1. Open this link http://support.openview.hp.com/casemanager/incident-index
2. Click “Submit a new case” on the left.
3. Select “Quality Center” for Product field.
4. Select the Product version, Sub-product, Operating System, SAID, Severity
5. Click “Next”
6. Enter Case title and Case details
7. Click “Next”
8. Click “Submit Case”