Tuesday, December 3, 2013

Time-out reached while waiting for event Expected image with hash code- Resolve Citrix issue in RPT

While Replaying Citrix test in IBM RPT Tool if you are encountering below mentioned issue:

Time-out reached while waiting for event Expected image with hash code 548e82a11419a0bfd1c74d8819ff8cd4 The expected hash code was never found.





This issue can be resolved by two easy steps:

1. Add delay in window event step

2. Insert “Image Synchronization” for image/event on which next step of test depends i.e. You need to click on “Ok” button to go further in test so I will suggest add image synchronization at “OK” button


These will resolve timeout error.

Let me share a bit idea about properties of image synchronization are present in RPT which can help when you are using it in your Citrix test

Bitmap hash code: If you want the synchronization to happen when the selected area matches exactly the recorded image. But in this case, a single pixel of difference may give timeout error.


Optical character recognition: If you want the synchronization to happen when a text string is recognized in the selected area then this is the option for you.