Time-out reached while waiting for event Expected image with hash code- Resolve Citrix issue in RPT

While Replaying Citrix test in IBM RPT Tool if you are encountering below mentioned issue:

Time-out reached while waiting for event Expected image with hash code 548e82a11419a0bfd1c74d8819ff8cd4 The expected hash code was never found.





This issue can be resolved by two easy steps:

1. Add delay in window event step

2. Insert “Image Synchronization” for image/event on which next step of test depends i.e. You need to click on “Ok” button to go further in test so I will suggest add image synchronization at “OK” button


These will resolve timeout error.

Let me share a bit idea about properties of image synchronization are present in RPT which can help when you are using it in your Citrix test

Bitmap hash code: If you want the synchronization to happen when the selected area matches exactly the recorded image. But in this case, a single pixel of difference may give timeout error.


Optical character recognition: If you want the synchronization to happen when a text string is recognized in the selected area then this is the option for you.

How to add Multiple LoadGenerators for single script in Controller of load runner

It is very easy,just follow these steps

Step1: Select Scenario option >> click run/stop users

Step2:Click on drop down list under Load Generators column and click on “All Generators “button to assign load generators to specific group name in the Group Name column

Step3: Click ok button to view the following screen to reflect the load generators to the particular group name 

Step4: Click Run button

SAP GUI protocol script development in Load Runner(PreRequisites)

Before starting script development for SAP GUI the following prerequisites to be met.

1. Enable Client scripting
2. Enable Proper communication between SAP GUI and SAP Server.
3. Enable server scripting

The procedure is:

1. Enable Client script:

• Install SAP GUI client on Vugen and go to
• Load Generator go to SAP GUI installation directory
• Go to scripting Directory
•  Verify that the scripting is available or not. If you don’t see the script directory   re install SAP GUI client with SAP scripting API option enabled.

2. How to Enable Proper communication between SAP GUI and SAP server.

• The port #### used by SAP GUI to communicate to the dispatcher is TCP 32***
•  Verify that we have connectivity to this port XX=port number.
• You need to know the system number.
• You may need SAP router String.

3. How to Enable server Script

• Need admin access to the SAP Server.
• Login to SAP server as admin RUN RZ11 TCODE
• Enter parameter name sapgui/user_script
• If parameter exists change current value to TRUE and Save it. Then the new script is enabled on server side.

NOTE:  If the parameter name is not found contact SAP for correct package and support level.

Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration error in Load Runner

                When trying to use the web browser, several actions are being blocked, hindering the download of important files. The error message reads "Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration."

 How can the Internet Explorer Enhanced Security Configuration be disabled on Windows 2003 Server or Windows 2008 Server?

On Windows Server 2003

• Go to Control Panel
• Open "Add or Remove Programs"
• Select "Add/Remove Windows Components"
• Uncheck the checkbox labeled "Internet Explorer Enhanced Security Configuration" and click "Next"
• Close all Internet Explorer browsers.
• Open a new browser to attempt the download again.

On Windows Server 2008 & Windows Server 2008 R2







In order to disable the enhanced security configuration you must do the following:

• Close all IE browsers.
• Open the "Server Manager"
• Click on the top item in the tree labeled "Server Manager"
• Open up the "Server Summary" tab.
• Open the secondary tab named "Security Information"
• Locate and open the "Configure IE ESC" link on the right of the window

This is the window that you will use to control IE ESC. You can turn IE ESC on or off for the Administrators group, the User group, or both groups. When you have finished configuring the IE ESC, press OK and close the server manager. Now open up a new browse, the browsers home screen should say, "Caution: Internet Explorer Enhanced Security Configuration is not enabled". If it does not say this go back and check to make sure you have followed the steps correctly, if it does say that you have successfully disabled IE ESC on your Windows 2008 Server.