Thursday, December 5, 2013

Time-out reached while waiting for event Expected image with hash code 548e82a11419a0bfd1c74d8819ff8cd4 The expected hash code was never found in Citrix RPT Tool

Some times while Replaying the Citrix test in IBM RPT Tool if you are encountering below mentioned issue:

"Time-out reached while waiting for event
Expected image with hash code 548e82a11419a0bfd1c74d8819ff8cd4
The expected hash code was never found."






This issue can be solved bybelow steps:

1. Add delay in window event step

2. Insert “Image Synchronization” for image/event on which next step of test depends i.e. You need to click on “Ok” button to go further in test so I will suggest add image synchronization at “OK” button

The following  will resolve timeout error:

Let me share a bit idea about properties of image synchronization are present in RPT which can help when you are using it in your Citrix test

Bitmap hash code
: If you want the synchronization to happen when the selected area matches exactly the recorded image. But in this case, a single pixel of difference may give timeout error.

Optical character recognition: If you want the synchronization to happen when a text string is recognized in the selected area then this is the option for you.