Problem:when attempting to open the result in Analysis, users may encounter difficulties with the page not displaying correctly, often manifesting as a black side on the Analysis results file or page. This issue can be frustrating and hinder productivity.
Solution:
To rectify this problem, follow these detailed steps:
1. Right-click on the analysis icon, click properties.
2. Navigate to Compatibility: Within the Properties dialogue box, locate and click on the "Compatibility" tab. This tab contains settings that allow you to adjust how programs run on your system.
3. Disable Display Scaling on High DPI Settings:In the Compatibility tab, find the option labeled "Disable display scaling on high DPI settings." Check this option to enable it. This setting ensures that the display scaling does not interfere with the proper rendering of the Analysis summary page.
4. Apply Changes: After checking the "Disable display scaling on high DPI settings" option, click on the "Apply" button located at the bottom right corner of the Properties window. This action applies the changes you've made.
5. Confirm and Exit:Once you've applied the changes, click on the "OK" button to confirm and exit the Properties window.
6. Additional Steps for Certain Operating Systems: Depending on your operating system version, you may need to take further action. If you see an option labeled "Change high DPI settings," proceed as follows:
- Click on "Change high DPI settings" to access the relevant settings.
- Check the box labeled "Override high DPI scaling behavior" within the High DPI settings window.
- Apply the changes by clicking on the "Apply" button, followed by "OK."
7. Check Screen Resolution Settings: It's essential to ensure that your screen resolution settings are optimised for proper display. Set the scale layout to 100% to avoid any scaling issues that may affect the Analysis summary page.
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